Your Roadmap to Via

To be a Via Driver Partner, you need to meet the following requirements:

• Have a valid US driver's license
• Are 25 years of age or older
• Have more than 1 year of driving history
• Have a personal auto insurance policy
• Lease and drive a vehicle from a vehicle leasing partner
• Pass a background check, including criminal and motor vehicle record checks (SSN needed)
• Complete a DOT pre-engagement drug test and submit to ongoing DOT drug and alcohol testing as required under FTA rules (where applicable)
• Own a smartphone with the most up-to-date operating system

Please keep in mind these requirements apply to most, but not all, of the cities we operate in — some services may have more or less requirements.

The registration process consists of:

• Completing the application at apply.drivewithvia.com
• Background checks
• Drug tests (where applicable)
• Virtual and Vehicle Partner Onboarding
• Completing virtual educational lessons

If there is no waitlist at your location, the application process typically takes 10-14 days, but can take up to 3 weeks depending on your location.

To check the current status of your application:

• Scroll up and view your personalized Roadmap.
• Look for the most recent email communication from driverpartners@ridewithvia.com.

Yes — you'll need to sign a rental agreement to complete your onboarding. Keep an eye on your email; we'll send the agreement directly to you.

Via partners with trusted Vehicle Rental Partners to provide clean, branded, and uniform vehicles. This helps create a seamless, professional experience for our riders. Renting a vehicle also means less wear and tear on your personal car.

When you book a driving slot in the Via App, a rental vehicle will automatically be reserved for your driving slot. You'll pick up your vehicle at our lot, where all our fleet vehicles are stored. Using the same app you drive with, you'll unlock your rental and hit the road.

No! The rate we advertise is the rate you take home. There's no upfront payment — the cost of the rental is already factored into your earnings.

A credit card is required to be on file, but you will not be charged for any rental rates directly from our vehicle partners.

All potential driver partners are required to pass a Motor Vehicle Record (MVR) and Criminal background check. You will need to sign a consent form and enter your Social Security number before we run the background check.

The consent form and personal information are collected through the driver portal when you apply at apply.drivewithvia.com. Checkr requires you to provide your Social Security number (SSN) to access various databases and verify your identity.

For your safety as well as our riders' safety, we run two different background checks:

• Motor Vehicle Report
• Criminal Background Check

Background checks are processed through a third-party consumer reporting agency, Checkr. Please keep in mind that processing your background check usually takes 1-3 days but may take longer depending on the state.

Background checks are generally processed through a third-party consumer reporting agency, Checkr.

If you believe any of the information contained within the background check is inaccurate or want to provide additional context, please visit Checkr's Help Center.

Look out for any emails from Checkr regarding the status of your background check.

You can also monitor the status of your background check through the Checkr Candidate Portal by submitting the phone number, email, Social Security number, and date of birth you used for your background check.

If the City you selected is currently at capacity for driver partners, you will be placed on a waitlist and notified via email.

You will remain on the waitlist until there is a need for more driver partners in that area.

We recommend completing your onboarding steps at your earliest convenience to avoid delays when more registration slots become available.

Delays could result in you not being activated within the next onboarding window.